Privacy Policy

This Privacy Policy is a fulfilment of regulatory requirements for informing users about the handling of their Personal Data.

Introduction

In this policy document, collective terms like “We” and “Us” refer to Crypto Engine, also known as the “Website.” Similarly, the user will be addressed with second-person pronouns.

The peaceable use of our services is contingent on every user reading and accepting the terms in this Privacy Policy. Deciding to reject any section of the policy document or its entirety precludes you from accessing our services.

We shall reserve the right to make changes to the Privacy Policy as we deem appropriate. It is the user’s prerogative to always keep abreast of the changes. Your continued use of Crypto Engine will be considered consent to all changes made, regardless of whether you are aware of them or not.

Definitions

• Personal Data: This term refers to any criteria defined in Art.4(1) of the GDPR that can be used to identify a physical person beyond a reasonable doubt. A physical person is someone who can be identified through attributes such as their name, address, government-issued forms of identification, email, phone number, social-economic, racial, ethnic, religious, or other backgrounds, and so forth.
• Data Controller: The party tasked with deciding what data can be collected from the users and what the methods of its collection will be. The Data Collector can also appoint third-party Data Processors.
• Data Processor: The third parties appointed by the Data Controller to process users’ Personal Data.
• Processing of Personal Data: The totality of all operations that involve the users’ data in any shape or form, such as but not limited to its collection, storage, transfer, amendment, deletion, and more.
• GDPR: REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.

Personally Identifiable Information

To access our services, we require users to provide specific data that identify them uniquely.

For information to meet the Personally Identifiable Information (PII) threshold, it must identify a real person. Information such as names and unique financial information falls under this category.

Given the sensitive nature of PII, users provide it on a purely voluntary basis. Nevertheless, the choice not to divulge some of these details may lock you out of core services on the Website.

All details collected under this category shall be used only for the purpose for which they are collected. Registration is the primary reason for collecting Personally Identifiable Information. PII is obtained with the user’s informed consent in all cases where this consent is necessary.

Personally Identifiable Information helps in the dispensing of services efficiently. For the use of Personally Identifiable Information over and above the scope of the collection, we will seek the consent of users.

The communication is to be made through our email support.

We shall not sell or otherwise disclose Personally Identifiable Information without your authorisation. A notable exception to this will be when we have to comply with reasonable law enforcement requests or enforce Anti-money laundering (AML) and Know Your Customer (KYC) measures.

The Website will have robust security measures, encryption protocols, and transaction procedures that aim to preserve the confidentiality of Personally Identifiable Information to the maximum extent possible.

Using this Personally Identifiable Information, we may send exclusive bulletins to our users. The bulletins and other content can contain useful information on all manner of products and information.

We have public message boards for feedback and comments. Any user who divulges Personally Identifiable Information on such public forums does it at their own risk. You shall not hold us liable for failing to protect your confidentiality in such instances.

Non-Personally Identifiable (Generic) Information

In the course of navigating the Website, some generic information may be gathered. This information does not necessarily identify a user in specific terms.

Generic information includes data that tracks your activity on the Website. Other types of general information, like your geographical location, also factor into our collection systems.

The collection of such information is automatic and helps in determining customer needs on how to improve our services. We shall store such generic information separate from Personally Identifiable Information. This is because our protocols for processing Personally Identifiable Information are different, with extra emphasis on confidentiality.

Crypto Engine is interested in collecting some of this generic information about users in order to learn how site visitors utilise our website and how our content performs. This helps us learn about potential content issues or technical errors that our team can address to provide a more enjoyable browsing experience in the future.

We use cookies to collect such tailored information. Refer to our Cookie Policy for a better understanding of how we use cookies to collect generic information about site visitors. By agreeing to our Cookie Policy, you consent to our collection of non-personally identifiable information while using Crypto Engine.

Information Posted on Public Forums and Collected by Third-Party Sites

As part of our services, we may have several bulletin boards, chat rooms, or other public forums to engage our users. We are not obliged to protect information disclosed on such public forums from other users.

Users are urged not to reveal any sensitive information to other users on such forums because we shall not be liable for any losses incurred on account of the disclosure.

The Website contains various links to third-party websites over which we exert no control. We shall not be held liable for any infringements that occur as a result of disclosing information to third-party sites. We recommend that you read and understand the Privacy Policy of any third-party site before sharing your data with them.

Grounds for Data Collection and Processing

Crypto Engine collects only the bare minimum of information belonging to our customers that is required for the proper functioning of our website and the provision of our services. We collect and process Personal Data on the following grounds:

• To fulfil a contract with the user: If a user wishes to enter into a contract with Crypto Engine, whether it is to create an account, submit a request, or engage with another service on our website, we need to collect some of their Personal Data to fulfil said contracts.
• To comply with the law: The GDPR and other applicable data protection legislation may require Crypto Engine to collect some data about its customers.
• To pursue a legitimate interest: As the Data Collector, Crypto Engine may present respectable reasons, defined as legitimate interest, for additional data collection. Such legitimate interest grounds include our desire to learn about our website’s performance and gain insight into user interactions with our content to deliver a better service in the future. Crypto Engine must be able to provide a legally satisfactory explanation about its additional interests in data collection and demonstrate how it outweighs the user’s rights to data privacy, or else we cannot collect data in this way.
• Collection of Data the user has volunteered: Crypto Engine customers may provide other data to us of their own volition.

Please be aware that Crypto Engine’s role is only as a Data Collector. Upon registration, your data will be sent to a third-party broker our platform automatically assigns to you. Your selected broker will serve as the Data Processor and be in charge of handling all of your data according to data protection legislation such as the GDPR or its equivalent in other countries.

It will be the client’s responsibility to consult the broker’s own Privacy Policy to learn about the processing of their data. For any questions about Personal Data processing, please turn to your broker directly.

Storage of Collected Data

Because Crypto Engine is not a Data Processor, we do not require records of your data. Thus, none of the Personal Data you have shared is stored on our website’s servers. The relevant Data Processors are responsible for storing your information according to the conditions described in their respective Privacy Policies.

Exceptions and Limitations

Notwithstanding our provisions on Personally Identifiable Information, we shall comply with reasonable requests from law enforcement investigations that relate to any activity on the Website.

We are a legitimate operation that does not condone unlawful activities on our part or any user of our services. Seeking to engage in outright fraud on our platform shall exempt you from confidentiality protections. We may also decide to monitor specific communication on our platform to satisfy said regulations or governmental requests.

In the enforcement of our proprietary rights, we may also undertake to disclose specific personal information from offending parties to law enforcement. Such disclosure is to the extent necessary to identify such individuals.

At certain times, we may disclose or sell information subject to this policy. We shall ensure that any entity we disclose such information to is in the communication sector and that the disclosure is primarily for the purpose of enhancing services.

We shall undertake due diligence to ensure that any such company or entity has robust data protection mechanisms and policies to inform their handling of any such data. Users may be expressly notified of such disclosure and can decide to opt out through an email request.

Data Privacy Rights

Data protection laws such as the GDPR allot customers a set of privacy rights that include:

• The right to subject access: Our clients can request access to any of their data collected by Crypto Engine.
• The right to rectification: Clients have the right to ask Crypto Engine to update or change any of the user data in its possession if the client feels it is inaccurate.
• The right to restriction: Our customers can ask Crypto Engine to temporarily limit access to some of their data in special circumstances, such as when the user is in the midst of a data processing dispute.
• The right to transfer: All users can ask Crypto Engine to send their data to a third party of their choice.
• The right to deletion: Clients can also request that Crypto Engine deletes any of their Personal Data it has on hand. Because we do not save users’ data on our servers, we shall notify all third-party Data Processors we work with of your request for deletion.
• The right to complain: Customers are free to file a formal complaint regarding the handling of their data with the responsible government agency.

Furthermore. Crypto Engine users can also:

• Retract their consent to all data processing activities that require it;
• Contest the legitimate interest grounds Crypto Engine has presented for additional data collection if they can prove that their right to data privacy outweighs the reasons our company has presented.

For any further questions about your privacy, please fill in our Contact form so that a trained customer representative of our affiliate partners can handle your request.